Terms & Conditions

Welcome! By accessing our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

Orders

• All orders are subject to availability and acceptance.
• Once an order is placed, it cannot be modified or cancelled after processing has begun.
• We reserve the right to cancel or refuse any order if necessary.

Product Information

We do our best to display product colors, fabrics, and details as accurately as possible. However, actual colors may vary slightly depending on your device's screen settings.

As many of our products are handmade, personalized, or produced in small batches, slight variations may occur and are considered normal.

Pricing

• All prices are listed in Kuwaiti Dinar (KWD).
• Prices are subject to change without prior notice.
• Any applicable taxes or shipping charges will be calculated at checkout.

Payment

We accept secure payment methods available at checkout. Orders will only be processed after payment has been successfully received.

Shipping

• Delivery times are estimated and may vary depending on your location and courier services.
• We are not responsible for delays caused by shipping carriers, customs, weather conditions, or circumstances beyond our control.
• Customers are responsible for providing accurate shipping information. We are not liable for delays or additional charges resulting from incorrect addresses.

Refunds & Exchanges

Please refer to our Refund & Exchange Policy for full details.

Please note that customized or personalized items cannot be refunded or exchanged unless they arrive damaged or incorrect.

Intellectual Property

All content on this website—including product photos, logos, branding, graphics, text, and designs—is the property of our brand and may not be copied, reproduced, or used without prior written permission.

Privacy

Your personal information is handled in accordance with our Privacy Policy. We are committed to protecting your data and using it only for order processing and customer service purposes.

Changes to These Terms

We may update these Terms & Conditions at any time without prior notice. The latest version will always be available on this page.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through WhatsApp or via the contact information provided on our website.